Yes, we offer Cash on Delivery (COD) all across Pakistan. You can pay in cash only when you receive your parcel at your doorstep.
Usually, it takes 3 to 7 working days for delivery nationwide. Major cities like Karachi, Lahore, and Islamabad might receive orders even sooner.
Don't worry! We have a 5-7 Day Easy Replacement Policy. If your item is damaged, defective, or different from what you ordered, contact us immediately, and we will replace it for you at no extra cost.(Note: We recommend making a short video while unboxing your parcel to make the claim process faster.)
100% At Luxateria, what you see is what you get. We use high-quality, original images to ensure that our customers get exactly what they expect.
We charge a very nominal delivery fee, which will be shown at the checkout. We also offer FREE Shipping on orders above a 1500 Rs
Once your order is dispatched, you will receive a Tracking Number via SMS or Email. You can enter this number on our "Track Your Order" page to see the live status of your shipment.
Absolutely. We take your privacy very seriously. Your contact details and delivery address are only used to process your order and are never shared with any third party. Shopping with us is 100% secure.
Yes, we love it when our customers shop big! If you are looking to place a bulk order or buy for a special occasion, please contact our support team via WhatsApp, and we will be happy to offer you a special discounted price.
We are always here to help. You can reach us via our WhatsApp Number +92 335 2221604, email us at support.luxateria@gmail.com, or fill out the form on our Contact Us page.
